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Urgency

Urgency check

A short set of questions to help judge how pressing the ground problem appears. This gives guidance on timing only: a void survey confirms what is below and how soon it needs to be dealt with.

How urgent is it?

A short set of questions to help judge how pressing the ground problem appears. This gives guidance on timing only: a void survey confirms what is below and how soon it needs to be dealt with.

Is a hole opening, or a floor, path or drive sinking?
Where is the suspected void?
Are there new cracks, sticking doors or gaps opening inside the building?
Does a sale, mortgage, building control sign-off or planned build depend on the ground being treated?

Ask about the job to have a specialist confirm the finding on site. This tool gives a first indication only; the real answer comes from an investigation at the property.

What each level means

  1. No rush Nothing here points to an urgent problem. Photograph any cracks or dips with a date, note any changes over time, then arrange a survey when it suits you.
  2. Worth booking soon There is enough going on to justify a survey before too long. Filling a void while it is still small limits further soil loss and avoids a larger job later.
  3. Get it assessed promptly A growing hole or movement under the building makes this time-sensitive. Arrange a survey soon and keep people and vehicles away from the affected ground in the meantime.

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Describe the problem and a specialist covering your area will come back with a clear answer on the cause, the work needed, and the cost.

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